Description
This course is available in both English and Spanish. You will be able to change the language setting once you open the course.
Este curso está disponible en español. Podrás cambiar la configuración de idioma cuando abras el curso.
Improve your interpersonal, listening and communication skills with "10 ways to have a better conversation." In her work as a radio host, Celeste Headlee noticed that most people don't actually converse very well. In this insightful TED Talk, Headlee reflects on how conversations are more argumentative and divisive today, and what we can do differently to build better conversations. She also explains her 10 useful rules for better communication and how to develop improved listening skills so you can create better conversations through collaboration and teamwork in the workplace and beyond.
Objectives
- Identify 10 ways you can have a better conversation
- Define why listening is integral to having great conversations
- Develop better listening skills in the workplace and while interviewing
- Develop more direct and honest communication skills
Certificate
By completing/passing this course, you will attain the certificate Certificate of Completion
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